Welcome
Have you been "dumped" with the job of looking after the office phone system? If you have you will know what a time consuming and challenging task it can be. Your role within the company is something else entirely, but somehow you ended up with the responsibility of the phones. If this is your story, Alan Kaye can help.
If your knowledge of phone systems has been picked up ‘on the job’ as you have gone along, you have probably spent hours trying to establish which of your suppliers you should speak to about what. Maybe you have given up trying; confused by the jargon and frustrated by your lack of progress.
Alan can be your helping hand. Someone who will translate the technical speak to plain English, and someone who has the tried and tested knowledge and experience to understand their way around the problems you have – and most importantly – he has the ability to help you resolve them.
Alan will become your in-house telecoms expert for as long or a short a time as you need. He will work with your existing suppliers if they are doing a good job for you. AND help you find others if not.
Alan Kaye can give you a balanced and holistic solution to any of your phone related issues. Specifically he can help with these 5 things:
- Look at your monthly or quarterly on going bills and help you consolidate them with one supplier, reducing the costs and in most cases helping eliminate some costs ENTIRELY.
- Help source additional equipment. Alan can help you upgrade an existing phone system with second hand equipment for a fraction of the cost of replacing it. OFTEN when you have been told an existing supplier like BT that it cannot be supported any longer! Or if it is appropriate help you source a new system entirely.
- Advice on the finance and the other agreement(s) that you may have signed. Or better still BEFORE you sign them!
- Receptionist Staff Training
- Culture Change of all staff with regard to call handling, transferring of calls to colleagues and improved use of the voice mail system.
Having someone with over 20 years technical knowledge visit your premises and give you honest independent advice and then hold your hand with future issues MUST be a better option than trusting a agent in a call centre with your phone lines that your business depends on?
